About 3 years ago, at the first introduction of mobile broadband internet services in Indonesia market through 3G or EVDO services, many mobile telecommunication subscribers expected that they can do browse to several websites very fast and download to huge file as well. Through mobile broadband internet service either with 3G or EVDO services, customers believe that the distance is no longer issue to make virtual connection with their family or friends located at abroad since mobile broadband internet services provided high speed internet access to make video call so then mobile telecommunication subscriber can face to face to talk. Unfortunately they did not much what has been expected by mobile telecommunication subscriber.
At the first time, telecommunication companies are giving what they have been promised to their customers to have exciting experience while accessing mobile broadband internet service. Telecommunication companies offered high speed internet access through 3G or EVDO network. For around 2-3 months, customers really got what have been promised by telecommunication companies. They got new experience to access internet through 3G or EVDO services. Mobile telecommunication subscriber can connect their family and friend through video call feature provided in the 3G or EVDO services. Mobile telecommunication subscriber needs only a few minute to download huge file and real time services can be accessed very smooth. In the short sentence, mobile telecommunication subscribers are very satisfied with 3G or EVDO services as the best mobile broadband internet service at the first introduction of this service.
Unfortunately after 2-3 months since the first introduction, the quality of broadband internet service was going down. The quality of speed is suddenly becoming very slowly and almost they have no response from the URL address. And then come again another telecommunication companies offer the same service and off course cheaper tariff. Mobile telecommunication subscribers are trying to experience this and buying a new 3G or EVDO services offered by new comer of 3G or EVDO provider. And as expected before, the same case happens again. It is only around 2-3 months that 3G service is giving what they have promised. The quality of speed is becoming very bad after 2-3 months later.
Many factors are influences the speed of broadband internet service either 3G or EVDO services. And the main reason is the saturation of the network either BTS capacity or internet upstream to ISP due to more customers occupied network. If so, telecommunication operators should expand the network or add more bandwidth capacity to their ISP partners so then customers will get what they have been promising during promotion
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