Telecommunication and Mobile Broadband Service » monitoring http://telecomandinternet.com Telecommunication service, Broadband service,telecomunication system, telecommunication technology, telecommunication business, mobile internet service, broadband service, wireless service, mobile broadband service, broadband technology, broadband modem, mobile broadband technology Fri, 30 Jul 2010 20:36:15 +0000 en hourly 1 Performance of telecommunication services http://telecomandinternet.com/performance-of-telecommunication-services/ http://telecomandinternet.com/performance-of-telecommunication-services/#comments Tue, 17 Nov 2009 09:10:58 +0000 engineer http://telecomandinternet.com/?p=189 Performance of telecommunication services should be monitored every single hour to make sure that availability network is sufficient to handle traffic of telecommunication services. Performance of telecommunication service indicates whether telecommunication companies have a good or poor telecommunication system.  Better performance of telecommunication service means better telecommunication network and vice versa. There are . . . → Read More: Performance of telecommunication services]]> Performance of telecommunication services should be monitored every single hour to make sure that availability network is sufficient to handle traffic of telecommunication services. Performance of telecommunication service indicates whether telecommunication companies have a good or poor telecommunication system.  Better performance of telecommunication service means better telecommunication network and vice versa. There are many ways how telecommunication companies monitor the performance of telecommunication service. They could be reporting the statistic of each service daily bases, alerting the resource availability of telecommunication infrastructures which handle telecommunication service via SMS and 24 hours monitoring to the each element of telecommunication infrastructures

1. Statistic report of telecommunication services

Telecommunication companies should generate of performance of telecommunication system every day. Statistic report will describe how the quality of telecommunication service they offered to the mobile telecommunication subscribers. Statistic report will also be used to analyze the whole telecommunication service when their revenue is going down.

2. Alerting  resource availability

The whole of telecommunication infrastructures should be noticed how much the current occupancy, how much resource available. Both will be identified in percentage. Telecommunication company will broadcast SMS alerting to particular people who responsible to each telecommunication infrastructures that could be hourly bases. By alerting the resource availability, performance of telecommunication service can be monitored and quick response can be taken once anomaly happened to the telecommunication service

3. Twenty four hours  monitoring

Telecommunication companies will put some people to work regularly twenty four hours and seven days to monitor each of telecommunication infrastructures. They will take quick action once a problem comes to the one or more telecommunication infrastructures. This team will notice the performance of telecommunication service at the first time once it goes down

Telecommunication companies will take further actions based on current performance of telecommunication service. For example, if the performance of broadband internet service is poor, they will analyze the statistic report, how often problems come to network element of broadband internet service. After they analyze the performance of telecommunication service for certainty period for example one month then they can decide which the best action they will take. In case of broadband internet service, telecommunication companies can increase the international bandwidth or install more Base Transceiver Station (BTS)

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]]> http://telecomandinternet.com/performance-of-telecommunication-services/feed/ 18 Maintaining Broadband Internet Service Infrastructures http://telecomandinternet.com/maintaining-broadband-internet-service-infrastructures/ http://telecomandinternet.com/maintaining-broadband-internet-service-infrastructures/#comments Sun, 15 Nov 2009 14:34:27 +0000 engineer http://telecomandinternet.com/?p=186 Actually there will be many telecommunication network infrastructures which involve to the broadband internet service and high risk to have a problem such as Radio Frequency (RF) capacity on Base Transceiver Station (BTS) and international internet bandwidth capacity. Mobile broadband internet service such as 3G and EVDO require huge capacity on both RF and . . . → Read More: Maintaining Broadband Internet Service Infrastructures]]> Actually there will be many telecommunication network infrastructures which involve to the broadband internet service and high risk to have a problem such as Radio Frequency (RF) capacity on Base Transceiver Station (BTS) and international internet bandwidth capacity. Mobile broadband internet service such as 3G and EVDO require huge capacity on both RF and internet bandwidth. It is very crucial to make sure the availability of both RF and internet bandwidth capacity to avoid undesired things such as lack of bandwidth and RF capacity. As the result, mobile telecommunication subscribers will experience slow speed during access to internet using mobile broadband internet service

Telecommunication companies will do some efforts to reduce huge complaints while lack of resource on both telecommunication network infrastructures which support mobile broadband internet service happen. What they will do to make sure availability on both resources are:

1. Monitoring to the traffic of international gateway

Telecommunication companies will have gateway router to international gateway where traffic from mobile broadband internet service comes and goes to international internet gateway. The utilization of router interface toward international gateway is very critical to be monitored every single minute. Telecommunication companies are used to have a graphic monitoring tool to indicate how much bandwidth capacity of mobile broadband internet service was occupied by subscribers. Usually router interface has bandwidth capacity higher than internet bandwidth it self which has only around 50-100 Mbps whereas router interface could reach 1 Gbps.  Telecommunication companies will keep monitoring to the pattern traffic of international bandwidth on this router and once it saturates, they need to do some efforts such as increasing the bandwidth of mobile broadband internet service. Monitoring to the traffic pattern of this bandwidth is also to make sure that once traffic is dropped suddenly, quick response can be executed

2. Monitoring to the capacity of each BTS

To the telecommunication companies which has dedicated channel for broadband internet service purpose, there will be no interruption from voice service once the RF capacity reach the maximum capacity. Meanwhile to the telecommunication companies which combining between voice and data channels, usually they set higher priority to the voice service rather than data. As the result, there will be more often lack of RF resource for data service. Telecommunication companies will monitor each of BTS to indicate which one has saturated traffic and they will take necessary action once it happens

]]> http://telecomandinternet.com/maintaining-broadband-internet-service-infrastructures/feed/ 20 Monitoring the telecommunication system http://telecomandinternet.com/monitoring-the-telecommunication-system/ http://telecomandinternet.com/monitoring-the-telecommunication-system/#comments Fri, 30 Oct 2009 14:17:48 +0000 engineer http://telecomandinternet.com/?p=153 Telecommunication service must run for 24 hours, 7 seven days and zero out of service. It means that telecommunication companies should monitor the telecommunication system every time to make sure that there is no disturbance to the telecommunication system and in case problem comes and interrupt the telecommunication service, it has a short period. . . . → Read More: Monitoring the telecommunication system]]> Telecommunication service must run for 24 hours, 7 seven days and zero out of service. It means that telecommunication companies should monitor the telecommunication system every time to make sure that there is no disturbance to the telecommunication system and in case problem comes and interrupt the telecommunication service, it has a short period. To manage the telecommunication system, telecommunication companies apply some methods so than they can monitor the entire of telecommunication systems. They are;

1. Building redundant system

The reliable telecommunication system is system that built with the redundant system. The main purpose is to make sure that service keep running even though one element is getting problem. Therefore each telecommunication system must have redundant system.

2. Monitoring the telecommunication system for 24 hours and 7 seven by creating Network Operation and Controller (NOC) team

There is a team that keeps on their eyes to monitor the entire of telecommunication system for 24 hours. There will be a monitoring system to each telecommunication system which generate the alarms once a problem come and NOC team will notice it and than take an action to fix the alarms

2. Regular maintenance to the entire of telecommunication system

Even though there is no issue on the telecommunication system, telecommunication companies will do regular maintenance to each of them to make sure that the system is working as usually

4. Providing telecommunication engineer standby every day

To anticipate a problem, telecommunication companies will provide standby telecommunication engineer so than a quick action can be taken

5. Sending notification to the related people once a problem happens

Once a problem comes, NOC team will notify people who has related with the problem so than they will aware and give more attention to fix the problem

6. Providing spare part to the each telecommunication system

In case, there is hardware failure to the telecommunication system, telecommunication companies can do quick action to replace the broken hardware with the new one. There will be a lot of spare part of telecommunication system in the ware house to anticipate this case

The goal is telecommunication service run with no interruption forever on in case a problem come, telecommunication companies can take a quick action to reduce the out of telecommunication service.

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