Performance of telecommunication services

Performance of telecommunication services should be monitored every single hour to make sure that availability network is sufficient to handle traffic of telecommunication services. Performance of telecommunication service indicates whether telecommunication companies have a good or poor telecommunication system.  Better performance of telecommunication service means better telecommunication network and vice versa. There are many ways how telecommunication companies monitor the performance of telecommunication service. They could be reporting the statistic of each service daily bases, alerting the resource availability of telecommunication infrastructures which handle telecommunication service via SMS and 24 hours monitoring to the each element of telecommunication infrastructures

1. Statistic report of telecommunication services

Telecommunication companies should generate of performance of telecommunication system every day. Statistic report will describe how the quality of telecommunication service they offered to the mobile telecommunication subscribers. Statistic report will also be used to analyze the whole telecommunication service when their revenue is going down.

2. Alerting  resource availability

The whole of telecommunication infrastructures should be noticed how much the current occupancy, how much resource available. Both will be identified in percentage. Telecommunication company will broadcast SMS alerting to particular people who responsible to each telecommunication infrastructures that could be hourly bases. By alerting the resource availability, performance of telecommunication service can be monitored and quick response can be taken once anomaly happened to the telecommunication service

3. Twenty four hours  monitoring

Telecommunication companies will put some people to work regularly twenty four hours and seven days to monitor each of telecommunication infrastructures. They will take quick action once a problem comes to the one or more telecommunication infrastructures. This team will notice the performance of telecommunication service at the first time once it goes down

Telecommunication companies will take further actions based on current performance of telecommunication service. For example, if the performance of broadband internet service is poor, they will analyze the statistic report, how often problems come to network element of broadband internet service. After they analyze the performance of telecommunication service for certainty period for example one month then they can decide which the best action they will take. In case of broadband internet service, telecommunication companies can increase the international bandwidth or install more Base Transceiver Station (BTS)

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